Maximizing Communications
Every organization deserves a fair chance to communicate.
We're here to make sure that happens.
FROM DECADES OF EXPERIENCE CAME UNIQUE SKILLS AND INSIGHTS
Having been associated with some of the largest brands in the United States for many years, it was obvious to us that critical core issues related to communication are often unknown or ignored by many for-profit and non-profit organizations.
Through these skills and insights, Expert1Tech allows you to maximize communications with your prospective and existing customers & donors, thus increasing the return on your marketing efforts and dollars.
Services
Email Outbound
When important communication, offers, updates, and announcements don't reach the intended recipients, it leads to missed opportunities for engagement, sales, conversions, and frustrating customer interaction.
Missed engagement, sales, and conversions. Damaged reputation. Wasted resources and unpredictable results. Increased support queries.
Voice Outbound
When using outbound phone calls for sales or other communications, common mistakes and misconfiguration can result in the calls not reaching the recipients, or showing on their handset as SPAM or SCAM. The result is missed opportunities for engagement, sales, conversions, and frustrating customer interaction.
Missed engagement, sales, and conversions. Damaged reputation. Wasted resources and unpredictable results. Legal and regulatory risks.
Web Accessibility (ADA)
Websites are considered places of public accommodation and must comply with ADA Title III. In addition to avoiding legal and financial exposure, an ADA accessible website extends market reach, boosts brand perception, and protects your brands reputation.
15% of the population has a disability, and many websites are not compliant. This has resulted on a 300% year-on-year increase in ADA related legal actions.
Virtual CTO
With decades of experience assisting companies with troublesome and complex information technology challenges, our team brings the know how, expertise, and transparency to the table for your business.
FAQS
How can your Expert1Tech help my business stand out in a crowded market?
At Expert1Tech, we specialize in focusing on the core aspects of your IT infrastructure configuration that others are unaware of, or ignore. These key aspects have a great impact on your business communications. Through our extensive experience, and our in-depth analysis of your infrastructure, we identify opportunities for key improvements. When such issues are addressed, the ability for your business to effectively interact with, and service, your current and potential customers is maximized.
What can I expect in terms of measurable results from Expert1Tech?
Our commitment is to deliver tangible results that matter to your business. We focus on, and share with you, key performance indicators (KPIs) such as increased email inbox placement, removal of SPAM/SCAM flags on outbound phone calls, and enhanced ADA compliance. Our data-driven approach ensures that we not only meet but exceed your expectations, but you can see the results through regular reports and insights.
How does Expert1Tech keep up with the ever-changing communications landscape?
Staying at the forefront of industry trends is essential to our success. Our team is dedicated to continuous learning and professional development. We regularly attend industry conferences, participate in workshops, and invest in the latest tools and technologies. This proactive approach ensures that our strategies remain innovative and effective, helping your business thrive.
Get In Touch
Email: [email protected]
Email: [email protected]
Located in Schenectady, NY USA